Exchange Policy

If the customer wishes to exchange any jewellery that is purchased from www.jewellery-forever.com they can do so, by returning the same to www.jewellery-forever.com, registered address.

If exchanged within 14 days of purchase:
100% exchange of invoice value can be availed by the customer, if the product is exchanged within 14 days of purchase. Exchange of Smart Buy (Make to order) orders, Gold Coins, Customised Jewellery orders and personalised jewellery orders are not allowed. For this exchange policy of after 14 days of purchase is applicable.

If exchanged after 14 days of purchase:
The platinum and gold rate of www.jewellery-forever.com or of the Respective store is applicable at the time of exchange will be considered as the benchmark rate.

Product Type Exchange Value
Gold Jewellery 100% value of benchmark gold rate
Diamond Jewellery 100% value of benchmark gold rate and 100% value of invoice value of diamonds for exchange against Diamond Jewellery
Era or Uncut Jewellery 100% value of benchmark gold rate & 75% invoice value of uncut diamonds
Precia or Precious stone Jewellery (Ruby, Emerald, Sapphire) 100% value of benchmark gold rate & 75% invoice value of precious stone
Solitaire diamond only 100% prevailing market value of solitaire diamond subject to maximum of Rs.10lacs
Solitaire diamond studded jewellery 100% prevailing market value of solitaire diamond subject to maximum of Rs. 10lacs. 100% value of benchmark gold rate & 100% invoice value of diamond
Platinum Jewellery 100% value of benchmark platinum rate and 100% invoice value of diamond
Gold Coins 100% value of benchmark gold rate
Making Charge, Other stones and taxes No exchange value